American Airlines Reviews
American Airlines has an overall rating of 3.9 based on 59 reviews. Customer feedback on American Airlines is mixed: American Airlines reviewers highlight positive aspects like affordable vacation packages, excellent customer service, user-friendly website and easy booking process, which strongly appeal to budget-conscious travelers and families seeking convenient vacation planning. However, American Airlines is often criticized for its limited destination options, occasional hidden fees, customer service response time and lack of detailed itineraries.
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All American Airlines Reviews (59)
JohnHay_89
May 21, 2026
"The hotel and flight were both fine, so…"
The hotel and flight were both fine, so the trip itself wasn’t a problem. But the package price didn’t end up saving us much once all the extra fees showed up. It kind of felt like they make the bundle look cheaper upfront and then make it back in the add-ons. For what we got, it ended up feeling a bit overpriced. Next time I’d probably just book the flight and hotel separately
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Harriet_angotti90
May 20, 2026
"Helped Me Actually Enjoy the Trip"
Having all my trip details in one place made everything feel so much easier. I wasn’t constantly digging through emails or worrying about what came next, which let me be more present and actually enjoy the experience instead of stressing over the planning
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AshleyClinton_63
May 16, 2026
"Really easy site to use"
I had a smooth experience booking on the site. The pages loaded quickly, everything was easy to find, and I didn’t have to dig around or get frustrated. it just worked the way I hoped it would
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richard1989
May 10, 2026
"I was a bit anxious about…"
I was a bit anxious about my flight times and just wanted to know everything was actually sorted. They got it handled really quickly and reassured me along the way, which made the whole trip feel a lot less stressful.
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heatherporter3352
April 30, 2026
"Smooth Checkout Overall"
The payment went through without any trouble, and checkout was easy overall. I did have to look around for a minute to find where to enter the card info, but it wasn’t a big deal. Once I got through it, the confirmation came right away, which made the whole process feel reliable to me.
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jacquelinejohnson0160
April 25, 2026
"The trip itself was fine, but…"
The trip itself was fine, but I was annoyed that the price changed once all the fees were added. It felt a bit misleading. Also, the handling seemed kind of careless, like my stuff wasn’t treated with much attention. Nothing totally ruined the experience, but it definitely left me a little frustrated
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NAVAL
April 23, 2026
"Late Transfer, But It Worked Out"
The transfer came in later than expected, which was frustrating because people’s time should be respected. Still, it did eventually go through, so I can’t say it was a terrible experience. Not perfect, but okay in the end.
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Carolyn.mcguffey
March 18, 2026
"Quick response despite the timing"
I reached out at kind of a bad time, so I wasn’t expecting much, but they actually got back to me fast. the timing was probably the only thing working against it.
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Joel.rudio
March 14, 2026
"Pretty easy, once you get past the little issues"
Overall, it was easy enough to use, though of course there were a few hiccups along the way. Nothing too dramatic, just the kind of small annoyances you apparently have to deal with. It got the job done in the end, so there’s that
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david_Guidry74
March 13, 2026
"I booked our vacation through aavacations.com..."
I booked our vacation through aavacations.com, and overall, everything went well. The flights and hotel were exactly what we had reserved, and the price felt fair compared to what I was finding on my own. It gave me some peace of mind that the main parts of the trip were handled and showed up as expected.
The only small hiccups were that hotel check-in took longer than expected, and I ended up double-checking one transfer detail myself just to be safe. Nothing that ruined the trip, though. We had a great time, and I’d feel comfortable using them again, but I’d still keep an eye on the details like I would with any travel booking
The only small hiccups were that hotel check-in took longer than expected, and I ended up double-checking one transfer detail myself just to be safe. Nothing that ruined the trip, though. We had a great time, and I’d feel comfortable using them again, but I’d still keep an eye on the details like I would with any travel booking
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ChristineCarpenter
March 04, 2026
"The replies did come a bit late, and…"
The replies did come a bit late, and I wasn’t totally sure if they’d be useful by then, but they actually helped enough in the end. Not perfect, but I can’t really complain too much
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CASTRO
March 01, 2026
"Felt safe booking here"
The site seemed reliable, and the whole booking process was, like, simple. I felt safe enough using it and didn’t really run into any issues.
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KENDALL
February 26, 2026
"I booked my trip through aavacations.com mainly..."
I booked my trip through aavacations.com mainly because I was trying to get the loyalty miles, though I’ll admit I wasn’t totally sure if I was overthinking it or if the miles would actually post smoothly. The booking process was simple enough, and I liked being able to see the miles connected to my trip while I was setting everything up.
After I traveled, the miles showed up sooner than I expected and I didn’t have to contact anyone or follow up, which was a relief. Maybe I just got lucky, I’m not sure, but for my experience it all worked fine and was hassle-free.
After I traveled, the miles showed up sooner than I expected and I didn’t have to contact anyone or follow up, which was a relief. Maybe I just got lucky, I’m not sure, but for my experience it all worked fine and was hassle-free.
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thomaslara2355
February 25, 2026
"Kind of a letdown"
I booked through aavacations, and the hotel was just not really what I was hoping for. It felt old, there was a lot of noise here and there, and the room didn’t seem all that clean. The staff were fine enough, I guess, but the room itself felt kind of cheap and not very comfortable
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christina1988
February 22, 2026
"Most of the Deals Were Already Gone"
I went in expecting to take advantage of the deals, but most of them were already gone by the time I got there. It was disappointing, especially since that was the main reason I made the trip. I feel like some kind of compensation or discount would be fair, considering the advertised offers weren’t really available.
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lonnie-Adames
February 11, 2026
"Reservation was exactly right"
I booked through aavacations.com, after I paid I got a little suspicious because I’ve had travel sites mess things up before. I kept checking the confirmation email and wondering if something would be off when I got to the hotel.
But when I arrived, everything matched perfectly. The dates, room type, and names were all the same as what was on my confirmation, and check-in only took a few minutes.
Nobody asked me to resend anything or prove the booking again, which was a relief. I went in expecting some kind of hassle after payment, but it ended up being simple and drama-free. I’d use them again...
But when I arrived, everything matched perfectly. The dates, room type, and names were all the same as what was on my confirmation, and check-in only took a few minutes.
Nobody asked me to resend anything or prove the booking again, which was a relief. I went in expecting some kind of hassle after payment, but it ended up being simple and drama-free. I’d use them again...
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theresa-Joseph
February 05, 2026
"This really helped me figure out my new…"
This really helped me figure out my new travel time and made the change a lot less stressful
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JohnCarlson_50
January 07, 2026
"Cancellation went smoothly enough"
I had to cancel my order, it was handled okay. Reading between the lines, it felt like they were following a standard process rather than going out of their way, but everything got sorted without much hassle.
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KathyCephas
January 03, 2026
"Travel Credit Worked Out Fine"
I had an old travel credit with aavacations that I needed to use, it went better than I thought it would. It did take a little while to get everything confirmed, but the agent was able to find the credit and apply it to my new booking. It wasn't super quick or perfect, but it all worked out in the end. I'd give it 4 stars...
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AnneStockwell_56
December 11, 2025
"I wasn’t really expecting much, and I hate…"
I wasn’t really expecting much, and I hate to admit it, but this actually saved my trip. Things were starting to go sideways, and somehow this ended up being exactly what I needed. I’m still a little surprised, but yeah, it came through.
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